Step 1. You place the order
We handle all orders mon-fri. Cut off time: 16:00 CET. The shipment is picked up by DHL the same day (all shipments to Canada are sent using DHL Express).
Step 2. DHL Express – Sweden to Canada:
All shipments arrive to Canada 2 days after being sent from Sweden and are then processed for customs clearance.
Step 3. What happens after the shipment arrives in Canada
4mg nicotine pouches (Harm Code: 2404910090) are always required to be cleared as Formal Clearance due to regulations. The result is that the clearance process takes 2-3days.
The receiving customer will be notified to pay the duty and taxes for the import. After payment is done the shipment can be delivered. Most customers are very quick to pay the duties so that is often done the same day they receive the notification to do so.