All in all, for nicotine pouches, with the Formal Clearance process being mandatory, the transit time from shipping to delivery is approximately 5 working days to Canada. Some deliveries might take a few days longer, while others may arrive a day or two earlier, depending on the customs clearance process and duty payment from the customer.
Canadians are allowed to import nicotine pouches containing up to 4mg of nicotine per pouch. White Pouches only sells and ships nicotine products that comply with this regulation. Based on Health Canada guidelines, the maximum allowed quantity per 90-day supply is 90 cans for products with 15 pouches per can, or 54 cans for products with 25 pouches per can.
With our extensive experience shipping 4mg nicotine pouches to Canada, we’ve optimized the import process to ensure the fastest possible delivery. The average delivery time is 5 working days from order to delivery.
Together with DHL, we continuously update and refine the customs declaration process to minimize the risk of delays due to additional information requests during clearance.
Step 1. You place the order
We handle all orders mon-fri. Cut off time: 16:00 CET. The shipment is picked up by DHL the same day (all shipments to Canada are sent using DHL Express). After placing the order we will send you an order confirmation email.
Step 2. DHL Express – Sweden to Canada:
All shipments arrive to Canada 2 days after being sent from Sweden and are then processed for customs clearance.
You will get a shipping confirmation email from us including a tracking link.
Step 3. What happens after the shipment arrives in Canada
4mg nicotine pouches (Harm Code: 2404910090) are always required to be cleared as Formal Clearance due to regulations. The result is that the clearance process takes 2-3days. In your shipment confirmation email we will provide you with some more information to make your customs clearance as smooth as possible.
The receiving customer will be notified to pay the duty and taxes for the import. The customs flat fee is around 35 CAD. Read more about taxes and fees further down on this page. After payment is done the shipment can be delivered. Most customers are very quick to pay the duties so that is often done the same day they receive the notification to do so.
Sometimes the shipments seem to take longer than normal. Most of the times this is due to some process at the customs service in Canada getting delayed.
Contact information DHL Express Canada for more information about your shipment:
https://mydhl.express.dhl/ca/en/help-and-support.html#/contact_us
When importing nicotine pouches to Canada there are two flat fees that needs to be paid.
Customs Handling Fee - 35 CAD – When you import products to Canada there is a fixed Customs Handling Fee of 35 CAD.
OGD (Other Government Department) Fee: 16.80 CAD – There is a fee labelled ”OTHER GOVERNMENT DEPARTMENT FEE” that is currently 16.80 CAD. The reason for the OGD (Other Government Department) Fee is because the requirements for importation for Nicotine pouches is a regulated item which needs to be accepted first by Health Canada (HC) before Customs can release the goods.
In Canada there are two types of import taxes that are different in different provinces. Namely ‘Provincial Sales Tax’ (PST) and ‘Goods and Services Tax’ (GST). Quebec has its own version of PST that is called the Quebec Sales Tax (QST). Some provinces use what's called ‘Harmonized Sales Tax’ (HST) which is a combination of the PST and the GST.
Examples of how much tax you need to pay (tax rates from September 2023) depending on what province you are importing to:
Example 1, Quebec: If you are importing nicotine pouches to Quebec you will currently pay both a combination of QST and GST. Added taxes will be 14.975% of the product value.
Example 2, Ontario: If you import nicotine pouches to Ontorio you will pay the HST which is currently 13% of the product value.
Example 3, Alberta: If you import nicotine pouches to Alberta you will only pay the GST which is currently 5% of the product value.
To get a full overview on import tax rates per province in Canada you can visit: https://www.retailcouncil.org/resources/quick-facts/sales-tax-rates-by-province/
According to Health Canada regulations, individuals are permitted to import a 90-day supply of nicotine pouches for personal use. For products containing 4mg or less of nicotine per pouch, this translates to a maximum of 90 cans if each can contains 15 pouches, or 54 cans if each can Continis 25 pouches. These limits are set to ensure compliance with the Natural Health Products Regulations and the Controlled Drugs and Substances Act.
Exceeding these amounts may result in your order being held at customs or rejected.
Canadian customers are allowed to import nicotine pouches with a maximum nicotine content of 4mg / pouch. Here is the list of the current most popular nicotine pouches on the Canadian market.
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