FAQ

I can not find my country in the list, can not I order?

No, unfortunately, we can not ship to this country at the moment.

Do you have a store where I can come and shop for your products?

No, we only sell our products online.

What is nicotine pouches?

 Our nicotine pouches are 100% tobacco-free. The nicotine pouches are designed to have a comfortable fit under the upper lip and does not stain your teeth. They come in a variety of choices with different flavours, strengths, pouch-sizes and textures. . Read more here >>

Is my payment safe?

We use Payson as one of the safest and most used online payment systems. Read more about Payson here. You can also use Pay Pal for your convenience. Read more about Pay Pal here>>

Do I have to pay customs duties on your products?

Regarding customs regulations and rules of entry for the country you wish to order, we can not help you at Whitepouches.com without referring to the rules of your country that you most easily find on the customs side of each country. Any fees such as customs duties and taxes will be paid by the recipient in your own country, and here you also have a personal responsibility as a customer. Whitepouches.com disclaims all responsibility from the possibility of solving or sending replacement goods if the goods have been seized in customs. Therefore, it is your final customer / buyer who is liable to pay taxes and customs duties and to keep an eye on any rules regarding this in your country according to their regulations.

REMEMBER THAT THESE PRODUCTS ARE TOTALLY TOBACCO FREE AND SHOULD NOT BE COMPARED TO SNUS!

How do you ship my products?

Our shipping logistics are up and running five days a week. With worldwide traceable shipping from our partners at DHL. You will receive your order smoothly and on time. Shipping is made from our warehouse in Sweden several times a day.

Read more here >> about how we work with shipping.

Do you offer white labelling services for companies?

No, we do not offer white labelling services, although our partner www.nicokickers.com do provide a number of services including white labelling. So if you are interested in starting your own brand or promote your company with company branded nicotine pouches go ahead and visit www.nicokickers.com. They can answer all your questions.

Can I undo an order that is already paid?

No, orders are not possible to cancel, after payment is processed.

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