All about shipping to Canada
All in all for nicotine pouches, with the Formal Clearance process being mandatory, the transit time from shipping to delivery is approximately 5 working days to Canada. Some might take a few days longer and some will be delivered a day or two earlier as well, it all depends on the customs clearance process and the duty payment from the customer.
Canadians are allowed to import 4mg nicotine pouches. White Pouches only sell and ship nicotine products with maximum 4mg nicotine to Canada. With long experience of shipping 4mg nicotine pouches to Canada we have learned a lot to make the import process as fast as possible. The average delivery time is 5 working days from order until delivery.
Together with DHL we have investigated and are keeping up to date on how to declare the appropriate customs information to minimise the risk that complementary information is needed for clearance.
Explaining the import process of nicotine pouches
step by step all the way from Sweden to your
home in Canada:
Step 1. You place the order
We handle all orders mon-fri. Cut off time: 16:00 CET. The shipment is picked up by DHL the same day (all shipments to Canada are sent using DHL Express).
Step 2. DHL Express – Sweden to Canada:
All shipments arrive to Canada 2 days after being sent from Sweden and are then processed for customs clearance.
Step 3. What happens after the shipment arrives in Canada
4mg nicotine pouches (Harm Code: 2404910090) are always required to be cleared as Formal Clearance due to regulations. The result is that the clearance process takes 2-3days.
The receiving customer will be notified to pay the duty and taxes for the import. After payment is done the shipment can be delivered. Most customers are very quick to pay the duties so that is often done the same day they receive the notification to do so.
What if my order is taking longer than expected?
Sometimes the shipments seem to take longer than normal. Most of the times this is due to some process at the customs service in Canada getting delayed.
Contact information DHL Express Canada for more information about your shipment:
https://mydhl.express.dhl/ca/en/help-and-support.html#/contact_us
